:root{--ink:var(--ac-color-ink);--muted:var(--ac-color-muted);--line:var(--ac-color-line);--surface:var(--ac-color-surface);--canvas:var(--ac-color-canvas);--brand:var(--ac-color-brand);--brand-2:var(--ac-color-brand-strong);--accent:var(--ac-color-accent);--soft-green:var(--ac-color-brand-soft);--soft-orange:var(--ac-color-accent-soft);--shadow:var(--ac-shadow-lg);--radius-sm:var(--ac-radius-sm);--radius-md:var(--ac-radius-md);--radius-lg:var(--ac-radius-lg)}.owner-sidebar>nav{grid-auto-rows:min-content;align-content:start;gap:0}@media (max-width:820px){.owner-sidebar{padding:8px 6px}.owner-sidebar nav a{gap:4px;min-height:26px;padding:3px 4px}}@media (max-width:640px){.owner-sidebar{padding:5px 6px}.owner-sidebar nav a{min-height:28px;padding:3px 5px}}*{box-sizing:border-box}html,body{background:var(--canvas);min-height:100%;color:var(--ink);margin:0}body,button,input,textarea{font-family:var(--ac-font-sans)}button,input,textarea{font:inherit}button{color:inherit}.auth-page{background:#fff;grid-template-columns:minmax(330px,.85fr) 1.15fr;min-height:100vh;display:grid}.auth-brand{color:#fff;background:radial-gradient(circle at 15% 20%,#63d4b92e,#0000 30%),linear-gradient(145deg,#0d4b44,#092f2b);flex-direction:column;justify-content:space-between;min-height:100vh;padding:clamp(30px,5vw,72px);display:flex}.auth-logo,.auth-mobile-logo{font-size:var(--ac-font-heading);letter-spacing:-.6px;font-weight:700}.auth-logo span{width:34px;height:34px;color:var(--brand);background:#fff;border-radius:10px;place-items:center;margin-right:8px;display:inline-grid}.auth-logo strong,.auth-mobile-logo strong{color:#65d3b9}.auth-eyebrow{color:#7cdac4;font-size:var(--ac-font-sm);letter-spacing:2px;font-weight:700}.auth-brand h1{font-size:calc(var(--ac-font-heading) * 2);letter-spacing:-2px;margin:16px 0;line-height:1.08}.auth-brand p{color:#b7d0ca;max-width:480px;line-height:1.7}.auth-brand>small{color:#779b93}.auth-form-side{background:var(--canvas);place-items:center;padding:24px;display:grid}.auth-card{border:1px solid var(--line);width:min(430px,100%);box-shadow:var(--shadow);background:#fff;border-radius:22px;gap:18px;padding:clamp(25px,5vw,44px);display:grid}.auth-card h2{font-size:var(--ac-font-heading);margin:0}.auth-card>p{color:var(--muted);font-size:var(--ac-font-normal);margin:-11px 0 7px}.auth-submit{width:100%;margin-top:2px}.auth-error{color:#a5362f;font-size:var(--ac-font-normal);background:#fff0ef;border-radius:8px;padding:9px 11px}.auth-security{color:var(--muted);font-size:var(--ac-font-sm);justify-content:center;gap:6px;display:flex}.auth-security span{color:var(--ac-color-success);font-weight:700}.auth-switch{text-align:center;color:var(--muted);font-size:var(--ac-font-normal)}.auth-switch a{color:var(--brand-2);font-weight:650}.remember-row{color:var(--ink);cursor:pointer;font-size:var(--ac-font-normal);align-items:center;gap:8px;display:flex}.remember-row input{width:17px;height:17px;accent-color:var(--brand)}.remember-row small{color:var(--muted);margin-left:auto}.captcha-field{grid-template-columns:1fr auto;align-items:end;gap:8px;display:grid}.captcha-field button{border:1px solid var(--line);min-height:44px;color:var(--brand);cursor:pointer;font-size:var(--ac-font-sm);background:#f4f8f6;border-radius:8px;padding:0 12px;font-weight:700}.forgot-links{justify-content:space-between;margin-top:-8px;display:flex}.forgot-links a{color:var(--brand-2);font-size:var(--ac-font-normal)}.recovery-tabs{background:var(--canvas);border-radius:10px;grid-template-columns:1fr 1fr;gap:6px;padding:4px;display:grid}.recovery-tabs button{min-height:34px;color:var(--muted);cursor:pointer;font-size:var(--ac-font-normal);background:0 0;border:0;border-radius:7px}.recovery-tabs button.active{color:var(--brand);box-shadow:var(--ac-shadow-sm);background:#fff;font-weight:650}.recovery-success{color:var(--ac-color-success);background:var(--soft-green);font-size:var(--ac-font-normal);border-radius:10px;padding:14px}.auth-mobile-logo{color:var(--brand);display:none}.signup-page{background:radial-gradient(circle at 85% 10%, #63d4b91f, transparent 25%), var(--canvas);place-items:center;min-height:100vh;padding:30px 18px;display:grid}.signup-card{border:1px solid var(--line);width:min(690px,100%);box-shadow:var(--shadow);background:#fff;border-radius:24px;gap:18px;padding:clamp(25px,5vw,44px);display:grid}.signup-card h1{font-size:var(--ac-font-heading);margin:0}.signup-card>p{color:var(--muted);margin:-10px 0 5px}.signup-logo{display:block}.signup-grid{grid-template-columns:1fr 1fr;gap:14px;display:grid}.signup-wide{grid-column:1/-1}.signup-address{min-height:76px}.signup-grid small{color:var(--muted);font-size:var(--ac-font-sm)}.panel-fallback{text-align:center;background:var(--canvas);border:1px dashed var(--line);flex-direction:column;justify-content:center;align-items:center;min-height:240px;padding:28px;display:flex}.panel-fallback>span,.route-error-card>span{color:#a5362f;background:#fff0ef;border-radius:14px;place-items:center;width:44px;height:44px;font-weight:800;display:grid}.panel-fallback h2{font-size:var(--ac-font-lg);margin:13px 0 4px}.panel-fallback p{max-width:300px;color:var(--muted);font-size:var(--ac-font-normal);margin:0 0 14px}.route-error{background:var(--canvas);place-items:center;min-height:100vh;padding:22px;display:grid}.route-error-card{border:1px solid var(--line);width:min(480px,100%);box-shadow:var(--shadow);background:#fff;border-radius:22px;padding:38px}.route-error-card h1{font-size:var(--ac-font-heading);margin:18px 0 7px}.route-error-card p{color:var(--muted);margin:0 0 20px;line-height:1.6}.route-error-card>div{flex-wrap:wrap;gap:9px;display:flex}.app-shell{min-height:100vh;display:flex;overflow:hidden}.ui-icon{flex:none;place-items:center;font-family:Segoe UI Symbol,sans-serif;font-weight:700;line-height:1;display:inline-grid}.sidebar{background:var(--brand);color:#fff;z-index:30;flex-direction:column;flex:0 0 238px;width:238px;height:100vh;padding:28px 18px 18px;display:flex;position:relative}.brand{font-family:Manrope,sans-serif;font-size:var(--ac-font-heading);letter-spacing:-.5px;align-items:center;gap:10px;padding:0 10px 28px;font-weight:700;display:flex}.brand>span:last-child span{color:#68d7bd}.brand-mark{width:34px;height:34px;color:var(--brand);background:#fff;border-radius:11px;place-items:center;display:grid;transform:rotate(-4deg)}.nav-label{color:#8fb2ac;text-transform:uppercase;letter-spacing:1.2px;margin:0 12px 9px;font:600 10px/1 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small{color:#9fbbb5;font-size:var(--ac-font-normal);align-items:center;gap:5px;display:flex}.agent-card small i{background:#54d597;border-radius:50%;width:6px;height:6px}.workspace{flex-direction:column;flex:1;min-width:0;height:100vh;display:flex}.topbar{border-bottom:1px solid var(--line);background:#ffffffeb;flex:0 0 82px;justify-content:space-between;align-items:center;height:82px;padding:0 26px;display:flex}.title-row{align-items:center;gap:12px;display:flex}.topbar h1{font-size:var(--ac-font-heading);margin:0;line-height:1.2}.topbar p{color:var(--muted);font-size:var(--ac-font-normal);margin:4px 0 0}.topbar-actions{align-items:center;gap:10px;display:flex}.icon-button{border:1px solid var(--line);cursor:pointer;background:#fff;border-radius:11px;place-items:center;width:40px;height:40px;display:grid}.icon-button:hover{background:#f5f8f7}.notification{position:relative}.notification i{background:var(--accent);box-sizing:content-box;border:2px solid #fff;border-radius:50%;width:6px;height:6px;position:absolute;top:8px;right:9px}.primary-button{background:var(--brand);color:#fff;cursor:pointer;border:0;border-radius:11px;align-items:center;gap:8px;min-height:40px;padding:0 16px;font-weight:600;display:flex}.primary-button:hover{background:var(--brand-2)}.support-grid{background:var(--surface);flex:1;grid-template-columns:310px minmax(400px,1fr) 280px;min-height:0;display:grid}.conversation-list{border-right:1px solid var(--line);flex-direction:column;min-width:0;display:flex}.list-head{border-bottom:1px solid var(--line);padding:18px 16px 12px}.search-box{color:#86938f;background:#f3f6f4;border-radius:11px;align-items:center;gap:9px;height:40px;padding:0 12px;display:flex}.search-box input{width:100%;color:var(--ink);font-size:var(--ac-font-md);background:0 0;border:0;outline:0}.filter-row{align-items:center;gap:7px;margin-top:12px;display:flex}.filter-row button{border:1px solid var(--line);height:28px;color:var(--muted);cursor:pointer;font-size:var(--ac-font-normal);background:#fff;border-radius:8px;padding:0 10px}.filter-row button.selected{background:var(--soft-green);color:var(--brand);border-color:#c7ded8;font-weight:600}.filter-row .filter-more{border:0;align-items:center;gap:3px;margin-left:auto;display:flex}.conversation-scroll{overflow:auto}.conversation-item{cursor:pointer;text-align:left;background:#fff;border:0;border-bottom:1px solid #edf0ef;grid-template-columns:44px 1fr;gap:11px;width:100%;min-height:94px;padding:16px 14px;display:grid;position:relative}.conversation-item:hover{background:#fafcfb}.conversation-item.selected{box-shadow:inset 3px 0 var(--brand-2);background:#eef6f3}.avatar{color:#fff;border-radius:14px;flex:none;place-items:center;width:44px;height:44px;font:700 12px Manrope,sans-serif;display:grid;position:relative}.avatar.coral{background:#df7658}.avatar.violet{background:#806cc0}.avatar.blue{background:#4f82af}.avatar.amber{background:#c58c37}.avatar.mint{background:#398c79}.channel{background:#4ebf82;border:2px solid #fff;border-radius:50%;place-items:center;width:17px;height:17px;display:grid;position:absolute;bottom:-3px;right:-4px}.channel.bot{background:#6f65b7}.channel.waiting{background:#e4a13e}.conversation-copy{min-width:0}.conversation-copy>div{justify-content:space-between;gap:5px;display:flex}.conversation-copy strong{font-size:var(--ac-font-md)}.conversation-copy time{color:#899490;font-size:var(--ac-font-sm);white-space:nowrap}.conversation-copy small{color:#82908c;font-size:var(--ac-font-sm)}.conversation-copy p{color:#5f6c68;font-size:var(--ac-font-normal);white-space:nowrap;text-overflow:ellipsis;margin:5px 0 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10px;display:none}.routing-note{color:#5b6f80;min-height:35px;font-size:var(--ac-font-sm);text-align:center;background:#f0f5fa;border-bottom:1px solid #e3eaf0;justify-content:center;align-items:center;gap:7px;padding:7px 14px;display:flex}.messages{background-image:radial-gradient(#d8dfdc .7px,#0000 .7px);background-size:16px 16px;flex:1;padding:20px clamp(15px,3vw,34px);overflow:auto}.day-divider{color:#89938f;font-size:var(--ac-font-sm);align-items:center;gap:12px;margin-bottom:18px;display:flex}.day-divider:before,.day-divider:after{content:"";background:#e1e6e4;flex:1;height:1px}.system-message{color:#6d7875;width:max-content;max-width:90%;font-size:var(--ac-font-sm);background:#e9edeb;border-radius:8px;align-items:center;gap:6px;margin:0 auto 16px;padding:6px 11px;display:flex}.message-row{margin:9px 0;display:flex}.message-row.agent{justify-content:flex-end}.message-bubble{background:#fff;border-radius:6px 15px 15px;max-width:min(76%,510px);padding:10px 12px 6px;box-shadow:0 2px 8px #24343012}.agent .message-bubble{color:#fff;background:var(--brand-2);border-radius:15px 6px 15px 15px}.message-bubble p{font-size:var(--ac-font-md);margin:0;line-height:1.55}.message-bubble span{color:#99a29f;font-size:var(--ac-font-sm);justify-content:flex-end;align-items:center;gap:3px;margin-top:4px;display:flex}.agent .message-bubble span{color:#b5d9d2}.internal-event{max-width:430px;color:var(--brand);background:#eef6f3e6;border:1px dashed #b9ccc7;border-radius:10px;justify-content:center;align-items:center;gap:9px;margin:18px auto 0;padding:9px 12px;display:flex}.internal-event strong,.internal-event span{text-align:center;font-size:var(--ac-font-sm);display:block}.internal-event span{color:#758480;margin-top:2px}.composer{background:#f7f9f8;padding:0 16px 14px}.composer-mode{align-items:center;gap:4px;height:36px;display:flex}.composer-mode button{color:#77837f;cursor:pointer;font-size:var(--ac-font-normal);background:0 0;border:0;border-bottom:2px solid 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button{color:var(--brand-2);font-size:var(--ac-font-sm);cursor:pointer;background:0 0;border:0}dl{gap:10px;margin:13px 0 0;display:grid}dl div{justify-content:space-between;gap:10px;display:flex}dt{color:var(--muted);font-size:var(--ac-font-sm)}dd{text-align:right;font-size:var(--ac-font-sm);margin:0;font-weight:500}.status{border-radius:6px;padding:3px 7px}.status.open{color:#28755e;background:#e4f3ed}.priority{align-items:center;gap:5px;display:flex}.priority i{background:var(--accent);border-radius:50%;width:6px;height:6px}.sla{color:#d65b3a}.link-text{color:var(--brand-2);text-decoration:underline}.meeting-card{background:#fafcfc;gap:10px;display:flex}.meeting-icon{width:36px;height:36px;color:var(--brand);background:var(--soft-green);border-radius:10px;flex:none;place-items:center;display:grid}.meeting-card strong{font-size:var(--ac-font-normal)}.meeting-card p{color:var(--muted);font-size:var(--ac-font-sm);margin:1px 0 8px}.meeting-card button{color:var(--brand-2);font-size:var(--ac-font-sm);cursor:pointer;background:0 0;border:0;align-items:center;gap:5px;padding:0;font-weight:600;display:flex}.mobile-menu,.mobile-close,.details-close{display:none}.call-overlay{z-index:100;-webkit-backdrop-filter:blur(8px);backdrop-filter:blur(8px);background:#071916b8;place-items:center;padding:20px;display:grid;position:fixed;inset:0}.call-window{color:#fff;background:#102c28;border:1px solid #ffffff1f;border-radius:24px;width:min(430px,100%);padding:18px;box-shadow:0 25px 80px #00000059}.call-top{justify-content:space-between;align-items:center;display:flex}.secure-pill{color:#a9d8cd;font-size:var(--ac-font-sm);background:#ffffff12;border-radius:8px;align-items:center;gap:6px;padding:6px 9px;display:flex}.call-close{color:#fff;cursor:pointer;background:#ffffff14;border:0;border-radius:9px;place-items:center;width:32px;height:32px;display:grid}.call-person{text-align:center;padding:34px 10px 27px}.call-avatar{width:86px;height:86px;font-size:var(--ac-font-heading);border-radius:29px;margin:auto;box-shadow:0 0 0 8px #ffffff0f}.call-person h2{font-size:var(--ac-font-heading);margin:17px 0 1px}.call-person p{color:#b8cbc6;font-size:var(--ac-font-md);margin:0}.call-person>span{color:#7fa19a;font-size:var(--ac-font-sm);margin-top:6px;display:block}.bandwidth-card{color:#bad2cc;background:#ffffff0f;border-radius:12px;align-items:center;gap:10px;padding:11px 12px;display:flex}.bandwidth-card>i{background:#58d697;border-radius:50%;flex:none;width:8px;height:8px;box-shadow:0 0 0 5px #58d6971a}.bandwidth-card strong{font-size:var(--ac-font-sm);display:block}.bandwidth-card p{color:#84a39c;font-size:var(--ac-font-sm);margin:2px 0 0}.call-controls{justify-content:center;gap:13px;padding:22px 0 3px;display:flex}.call-controls button{color:#fff;cursor:pointer;background:#ffffff1a;border:0;border-radius:16px;flex-direction:column;justify-content:center;align-items:center;gap:3px;width:66px;height:58px;display:flex}.call-controls button span{font-size:var(--ac-font-sm)}.call-controls .start-call{background:#43b984}.live-communications{background:#f7f9f8;flex:1;grid-template-columns:280px minmax(400px,1fr) 280px;min-height:0;display:grid;position:relative}.room-sidebar,.call-history{background:#fff;min-height:0;overflow:auto}.room-sidebar{border-right:1px solid var(--line)}.call-history{border-left:1px solid var(--line);padding:17px}.group-form{border-bottom:1px solid var(--line);gap:8px;padding:16px;display:grid}.group-form strong,.call-history h3{font-size:var(--ac-font-md)}.group-form input,.group-form select,.group-form textarea{border:1px solid var(--line);min-height:38px;font:inherit;font-size:var(--ac-font-normal);border-radius:9px;outline:0;padding:0 10px}.group-form 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